mekbet's commitment to responsible gaming
Enjoy entertainment within your limits — mekbet is always here to ensure a safe, healthy and enjoyable experience.
Why is responsible gaming important?
Online betting and casino games can be a great source of entertainment — when enjoyed responsibly. mekbet believes every player has the right to set their own limits, and it is our responsibility to respect those limits.
When betting goes beyond entertainment and becomes an addiction, family, health and financial security can all be at risk. That is why mekbet provides several protective tools on its platform — deposit limits, time-out, self-exclusion and 24/7 support.
Only bet what you can afford to lose without it affecting your daily life — that is the core principle of responsible gaming.
Important warning: mekbet is for 21+ only. Opening an account or playing is strictly prohibited for minors. Do not share your account details with anyone and keep them out of reach of minors.
Our commitment: mekbet is a safe and reliable platform. We operate with SSL encryption and a fair play policy. Your security is our highest priority.
Our protective tools
mekbet provides the following tools to keep players safe — contact support to activate them.
Deposit Limit
Set a maximum amount you can deposit per day, week or month in advance. Having a limit makes it easier to avoid overspending.
Session Time-Out
Playing for too long at a stretch can be harmful to your health. Use the time-out feature to take a break for a set period.
Self-Exclusion
If you feel your play is getting out of control, request that your account be closed for a set period — from 30 days up to permanently.
24/7 Support
mekbet's Bengali-language live chat support is always ready to help with any issue. You can also get assistance by emailing [email protected].
Reality Check
At regular intervals you will be reminded how long you have been playing and how much you have wagered.
Age Verification
mekbet verifies age at registration. Only people aged 21 or over may open an account and play.
For Adults Only
You must be at least 21 years old to play at mekbet. We follow a strict age verification process to protect minors.
If there are children or teenagers in your household, use parental control software on your device and never share your login details with them.
Warning signs of problem gambling
If you notice any of the following signs in yourself, consider taking a break and seeking help:
- You are placing bigger bets to try to recover money you have lost.
- The amount you bet and the time you spend are steadily increasing.
- You have tried to stop playing but cannot.
- You are hiding your betting from family or friends.
- You are taking on debt or lying to fund your betting.
- You feel restless or anxious when you are not playing.
- Your attention is drifting away from family, work or studies.
- You are in financial difficulty but cannot stop playing.
How to get help?
If you recognise any of the signs above in yourself, please take action without delay.
Contact us via live chat
Speak directly with mekbet's 24/7 Bengali live chat support. We will help you understand your situation and activate the tools you need.
Send us an email
Email [email protected] with the subject "Responsible Gaming Support". Our team will respond promptly.
Activate self-exclusion
If you feel you cannot stop yourself, ask the support team to activate self-exclusion on your account — it takes effect immediately.
Tips for healthy and enjoyable betting
Set a Budget
Decide how much you are willing to spend before you start playing. Once that amount is gone, stop — do not invest more in the hope of winning it back.
Stick to time limits
Do not play for too long at a stretch. Set a maximum time for each session and keep to it.
Do not bet on impulse
Avoid playing when you are angry, frustrated or under stress. Make decisions with a calm head.
Never play with borrowed money
Never bet with borrowed funds or money set aside for essential expenses. Only spend what comes from surplus savings.
Keep your family informed
Let the people close to you know that you play online games for entertainment. Transparency reduces the risk of addiction.
Know your deposit and withdrawal limits
Keeping financial control is an important part of responsible gaming. mekbet's set limits help you stay within the right amounts:
To maintain your budget, keep track of your total deposits each month. If anything seems unusual, let us know via live chat.
How to activate self-exclusion?
Self-exclusion is a powerful protective tool that prevents you from accessing mekbet for a set period. Follow the steps below:
Contact support
Let us know via live chat or by emailing [email protected] that you want self-exclusion.
Choose a duration
You can choose any period: 30 days, 90 days, 6 months or longer.
Receive confirmation
Once your request has been processed, your account will be closed and cannot be reactivated before the set period ends.
Questions and answers about responsible gaming
Ready to learn more or get help?
Responsibly enjoy mekbet's cricket betting, slots and live casino — or get help from our FAQ and support.